• Emily collecting her new VW Golf
  • Stuart collecting his new Audi A3
  • Georgia collecting her new Mercedes C-Class
  • David collecting his new VW Passat CC
  • Lorna collecting her new BMW 1 Series Coupe

Some Recent Customer Testimonials

Lawson Cars Customer Testimonials

At Lawson Cars we treat customer service levels very seriously and always try to treat customers fairly, efficiently and exceed expectation levels. Because of this we are proud to boast that in 2016, 62% of our Sales Customers and 77% of our Service Customers were returning to us after being happy with the service they had received previously resulting in a 36% overall growth on 2015. We were also happy to see some of our previous customers return to introduce family members or friends to us. In an industry selling and servicing mechanical objects, you can never honestly guarantee that an issue will never arise, what we guarantee is that if something does go wrong, we will do our utmost to carry our any repairs as quickly and conveniently for our customers as we can. It is for this reason we enjoy very high levels of customer retention and recommendation. Please take a moment to have a ready through what some of our customers have been saying about us recently:

Sales Department

Couldn’t thank Lawson Cars enough for my gorgeous new car, 5 star service, nothing was too much to ask. Tim especially went out of his way to ensure everything was how I wanted it. I would never go anywhere else and would recommend them to everyone looking for a new car. Very satisfied! – Miss Greenstreet

Thanks again for the smooth and easy sale and purchase will be back again soon. – Mr A Garbutt

Brilliant service as always. – Mr A Baxter

Very smooth and simple transaction thanks. Tim who I dealt with was excellent. – Mr Reid

Great service, fast and hassle free No annoying pressure salesman. I will be back in the future. Thanks Tim. – Mr Dawson

Very relaxed way of dealing, did not feel pressured at all whilst test driving cars or discussing the part exchange, will definitely consider buying again from Lawson Cars. – Mr Johnson

Happy that I/we were not hovered over by sales. As I always find that off putting. Tim Robson was very courteous and did not pressurise me into buying. Prep work before I picked the car up was timely and once taken I only had to call to arrange for someone to look at the tracking and it was not a problem. Would highly recommend – Mrs Brewis

Great service will happily recommend. – Mr Walsh

No problems, relaxed atmosphere. – Mr Armstrong

First class service as ever, trust is everything when buying a new car. Lawson Cars is a garage you can trust 100% which make buying a car a very relaxed experience. – Mr Baxter

Lovely service. All queries answered. Would definitely use again. Car is great :) – Miss Forth

Excellent experience from start to finish. – Mr Hatfield

Brilliant service will continue to recommend Richards service to family and friends. – Miss Laverick

Tim was an excellent salesmen who put me at ease with the sale of the car and explained every aspect of the new vehicle. Would definitely return to buy another car from Tim. Excellent customer service and an understanding attitude towards me and what car I was looking to purchase. – Mr Panayi

Excellent to deal with, thank you. Will definitely recommend to anyone I know looking for a new car. – Mr Kingston

Happy (as always) with the service received from Lawson Cars, both Sales & Service sections. – Mr Atkinson

An absolutely first class experience from the very first time I rang you and spoke to John, then Tim and Adam. All of you were so helpful and knowledgeable and living so far away it was very important that I felt comfortable and confident to make the long journey to purchase the vehicle. It has been very pleasurable dealing with your company where customer care and satisfaction is obviously paramount and really does stand out. It was also very refreshing not to be 'sold' to nor persuaded to reserve. Your manner and professionalism was enough for me to know that the car was genuinely described. I have waited a long time to be able to buy my dream car....and I'm very pleased to have bought it from you. Thank you. – Mrs Camp

We both wish to thank Adam Lowe for dealing with us so sympathetically on Saturday 1st August. Nathan too. We were on our way to France with our two granddaughters when we broke down on the Parkway slip road at Acklam. At our request our car was carried to Lawsons garage on breakdown truck. We got there just before four o'clock. When it became obvious the car needed expensive and lengthy repairs Adam showed us a range of cars and then organised the sale and taxation and finance on the one we chose. Then he and Nathan helped us to transfer our luggage and fuel. Whenever we can we always support local companies. We are long term customers of Lawson Cars. We feel we have always been treated well and fairly by everyone there but on Saturday the service Adam provided was truly exceptional. We made it to France without any incident and on time Thank you Adam. – Mr Wheldon

Was really pleased with the service I got from the guys at Lawson Cars when a bought my new Audi hassle free and an enjoyable experience would definitely recommend this garage thanks again. - Mr Ridley

My wife and I were completely satisfied with the service we were given. We were extremely impressed with the efficiency, politeness and subject knowledge of Tim, your sales consultant. We will definitely use your garage in the future and recommend you to our family and friends. In fact, you will be seeing us very soon, as my wife wants to change her existing VW Polo. – Mr Bell

This is my second purchase from yourselves and each one was extremely stress free. I will certainly recommend your sales department to all my friends and family without any hesitation for their next car purchase. Thank you and your team for another pleasant car buying trip. – Mr Walker

Very professional, great service, no hassle. Staff did everything to get us the best deal possible. Will recommend to friends and family. – Mr Howell

A very pleasant experience from start to finish. Tim was extremely helpful and at no time did I feel pressurised, in fact, just the opposite, he was really helpful and I was delighted that when I took delivery of the car, my cherished number had been transferred. Top marks Lawson Car Sales, I will definitely tell my friends and family and anyone else I think may be looking to change their car to come and see Tim. – Mr Brown

Salesman was really helpful. Experience was painless and quick. Will be using your garage again. Mr Seymour

Tim went the extra mile for us and was a pleasure to do business with. Adam was a great help too. Excellent service all round!! – Miss Moore

The guys were quick, helpful and explained things well. It was recommended to me and I would recommend it to others. – Mr Hughes

The staff at Lawson Cars are excellent no hassle at all. This is my second car from there will definitely go back for my third! All credit to john and his team. – Mr Hall

Amazing service as usual. Tim went out of his way to find me my perfect car. I will never use anyone else as all staff are fab. – Miss Laverick

Lawson Cars has been, and will remain, our first choice for a replacement car.  They have always looked after us and we can't recommend them highly enough.  We have been customers for many years and intend remaining loyal customers.  If we have any concerns we can pick up the phone or drop in, and they always ensure we receive prompt professional advice and service.  We trust their advice and have been delighted with the care they have shown both us, and our vehicles. – Mr Dunn

Very helpful and attentive staff made my buying a new car a nice experience, I felt comfortable and would definitely return when I require another vehicle. Mr Pain

Very friendly approached by your rep Tim. All aspects of the deal were clearly explained and he was very helpful in swopping over DVLA details for my old car and the registering of my new car. My new car was ready as agreed for pick up, it had been washed and valeted. All my paperwork regarding my purchase was again explained. I am very happy with the excellent service I have received from your company Lawson Cars. I would not hesitate to recommend you to family and friends. – Mr Bayles

The team at Lawson Cars are always very informative and helpful, John and Tim always get me the car that I'm looking for ,and Adam is always very helpful, and problems are quickly dealt with , I will be back to Lawson when I decide to change. – Mr Shearer

Excellent salesman, was not pushy just left us to browse in our own time, would definitely recommend Lawson cars to anybody. – Mrs Hart

Excellent service all round. – Mr Conroy

Lawson car sales were fantastic when helping me purchase my new vehicle as I went on the Friday to view cars I needed one for the following Monday as I had a new job and I found my perfect car which they pulled out all the stops to have it all ready to go by Saturday afternoon excellent service and I'll be using them again Tim was fantastic and very informative. – Mr Train

This is the 3rd time I’ve bought from Lawson Cars and always make it my 1st port of call for new cars, and recommend it to friends and family. - Mr Smallwood

Tim was very patient and looked after me very well. I was impressed and will come back to you when I need to. Thank you. – Mrs Edward

Tim is an excellent sales member, he makes the whole process quick and simple. Excellent company.  This is the 3rd car we have purchased from you. 5 STARS. – Miss Frith

We were very happy with your service. Your salesman Tim Robson looked after us, no complaints at all. – Mr McGurk

I have bought a number of cars now from Lawson Cars and have to say I wouldn't buy from anywhere else! Tim is very helpful and explains everything very thoroughly. – Miss Dixon

A very pleasant experience indeed happy to answer any questions asked and very polite will definitely use again. Mr Ruff

One of the simplest and uncomplicated experiences I have had when making a purchase. Very helpful staff and excellent customer service. Thank you. – Mr Rewcastle

Tim was very helpful. Great customer service. – Miss Beaumont

Tim was the salesman and I liked his style of not talking and talking (like a lot of others in other showrooms), but allowed me time to think and make my own mind up. 5* - Mr Preston

Great service thank you Tim. – Mrs Dineen

Thanks to Tim and John, nice smooth sale and the Mrs is very happy. – Mr Robinson

Brilliant service. Would gladly recommend. – Mr Robson

Very happy with my purchase and was happy with my part exchange price. Very efficient and friendly staff. I love my new BMW. – Mr McCabe

Perfect! So friendly. Always done what I wanted and needed. Never pushy!! Let me get on with it, with no hassle or peer pressure. Just how it should be! All they want to do is help! Definitely recommend. – Mr Walker

Service was fantastic from start to finish to the point where we have recommended Lawson Cars to our family and friends. An honest dealer who really does think of the customer experience without any pushy sales! – Mr Grange

Service Department

Lawson cars are always friendly and professional. There prices are also very competitive and I would highly recommended. – Mr Scales

Excellent service as usual many thanks. – Mrs Agar

Good professional service thanks. – Mr Purver

Very happy with the service. – Mrs Millington

On price, service, friendliness, it’s a WOW not a OW – Mr Sainsbury

Excellent service provided for by Adam Lowe and the tech team, all my questions were answered perfectly. I've since taken out a Lawson Cars service and MOT plan. – Mr Dunning

Perfect customer service, thank you. – Mr Hall

I was pleased that the workshop could react in an urgent job in renewing the brake pads on the company car alpha 159. Excellent job guys. – L V Shipping

Friendly, straight forward and keen pricing. Impressive. – Mr Johnson

Very helpful service and clear explanations. – Mr Howard

Good high standard of customer service backed up with solid product knowledge and workmanship. – Mr Baxter

Adam is always very helpful and accommodating. – Mr Widdowson

Great service and great value. – Mr Footitt

First class service thank you. – Mr Ewbank

Excellent Service, very friendly and professional staff. Will use again for future work. – Mr Dawson

Service was good and replied to emails quickly. Change in plans was no issue at all to them and were accommodated. – Mr Walker

Can't fault the service. Polite and pleasant to talk to explained the work that had been carried out. – Mr Garbutt

Friendly team of guys, answered all my questions. – Mr Brown

A Very professional service and a very good online system in place in order to book my car in. I will recommend Lawson Cars to friends. – Mr Altree

Thank you for fitting me in at short notice and turning it around in a day. – Mrs Brewis

Smashing service its first time we have used Lawson Cars and would recommend them definitely. – Mr Moreland

Great service from Lawson Cars. I had to get my car in quick as we were off on holiday at the weekend :-) – Mr Bell

Always a good service, never had a problem. – Mr Gray

First class services as always. – Mr Brown

As usual, the same quality of service and customer care I have come to expect from Lawson Cars; that is why I remain a loyal customer and recommend Lawson Cars to my friends. – Mr Thomas

Problem handled promptly, professionally and with utmost courtesy thank you. – Mrs Devers

Always great service at Lawson Cars, which is why I keep coming back…and back!! – Mr Shearer

Quick and excellent service, pick up, repaired and delivered all in one day. Many thanks. – Mr Dunn

Excellent service very quick in rectifying issues. – Mr Noble

Excellent customer service as always. Thank you! – Miss Dinsley

Really happy with Lawson Cars right from the moment I brought the car. Staff friendly & polite. I had a small issue with the car after a couple of weeks, I made a phone call to Lawson Cars advised them of the issue they said bring it in. There were no ifs or butts I took the car in on a booked in date gave me a car while mine was getting repaired which by my amazement I had my car back the same day so thumbs up for me. Next time I come to sell & buy another car Lawson's will be the first place I go to. – Mr Revatto

As always excellent service from Lawson cars service department is always fair, in good time and you can trust them. – Mrs Turner

Great service as always! Thanks Adam and co. – Mr Appleby

I'm very impressed with the overall operation of Lawson cars, showroom and service make you feel very welcome. More over I'm very pleased with the way you have looked after my daughter. – Mr Blenkinsop

Great service by Lawson Cars. Would recommend them for both the service and the sales. – Mr Mogg

Very quick to get me back on the road they will bend over backwards to help their customers will defiantly go back when it's time to have an upgrade :) – Mr Lee

Usual excellent service. A decent, friendly and trustworthy company. – Mr & Mrs Wheldon

I have been a regular customer to Lawson Cars for Eight Years and would recommend them as i have had no problems with their Service, Quality and Advice. – Mr Dunmore

Always pleased with the courteous service and repairs / service undertaken on my cars. – Mr Atkinson

Always experienced brilliant and efficient customer service. – Mrs Simpson

Very professional people in every way! – Mrs Clements

I'm always happy with the service I receive from Lawson Cars.  The staff are always very pleasant and helpful. – Mr Salt

I was extremely satisfied by the level of customer service I received from Lawson Cars and would highly recommend the garage for sales, servicing and repairs to family and friends. – Mr Barton

As always great service all round! – Mr Dawson

Quality, friendly service always guaranteed with high standards. – Mr Train

Great, friendly, efficient service. Thanks again. Mr Ford

Excellent service 5 stars – Mr McCourt

Great service, genuine and honest and without any sales patter - love it! – Mr Stewart

Fantastic service, staff cannot do enough for you even taking me into work on the morning. – Hayes Travel

Top service as always. Wouldn't go anywhere else. – Miss Laverick

Excellent service provided to diagnostic faulty part and replace it. Very professional approach. – Mr Bayles

Excellent service as always – Mr Coverdale

Really pleased excellent service, and professional as always. – Mr O’Hara

Really fast and friendly service. Excellent communication. You got me back to Manchester for a medical appointment when I'm sure other cars were before mine in the queue so I'm very grateful. – Mr Perrett

A good and friendly service from all the staff I certainly will be bringing my car back in the future. – Mr Taylor

Brilliant company and excellent staff. – Mr Jackson